TPC Client Spotlight: Little Rock, Arkansas

The Payroll Company has been able to expand our offices beyond our flagship office of Springfield, MO to multiple cities in the Missouri and Arkansas region. Our office and team in Little Rock, Arkansas have seen an astronomical amount of success and growth in helping a wide range of clients in the immediate and surrounding area.

So because TPC’s client base in Little Rock, AR, includes such a wide range of outstanding businesses and organizations, we’re taking a moment to shine the spotlight on the success of three in particular, as they share their experiences working with TPC. Read on to hear more of what these businesses in the distribution, food safety, and financial service industries have to say about their experiences:

Distribution

How long have you been a client of The Payroll Company?

3 years.

What was the challenge that brought you to TPC for help solving? Please describe...

Complicated pay codes and poor customer service.

Please describe the solutions/services TPC provides?

Customized pay rates and excellent customer service.

Describe how working with TPC has made a difference in your company?

It has minimized manual payroll entries and decreased payroll errors.

What do you like most about your working relationship with TPC?

There is always a quick response when help is needed.

For someone considering working with TPC, what advice would you give them?

Go for it! They will make your life easier!

Food Safety

How long have you been a client of The Payroll Company?

4 years.

What was the challenge that brought you to TPC for help solving? Please describe...

We didn't have any HCM capabilities and wanted a system that would provide that and payroll.

Please describe the solutions/services TPC provides?

• Payroll
• Human capital management
• Benefits admin open enrollment

Describe how working with TPC has made a difference in your company?

TPC allowed us to serve our employees better and has provided more visibility for our employees. Streamlined benefits enrollment/admin.

What do you like most about your working relationship with TPC?

Local people who know us and our company.

For someone considering working with TPC, what advice would you give them?

Consider iSolved but also get to know the local team.

Financial Services

How long have you been a client of The Payroll Company?

3+ years.

What was the challenge that brought you to TPC for help solving? Please describe...

Payroll service/processes were lacking internally to meet the requirements of our growing organization.

Please describe the solutions/services TPC provides?

Payroll and HRIS solution services.

Describe how working with TPC has made a difference in your company?

TPC enabled our organization to establish efficiencies in the areas of payroll processing, employee management/reporting, and benefits processes.

What do you like most about your working relationship with TPC?

Reliability/stability of overall software platform and ease of use as it relates to payroll processing and employee reporting and fundamental HR processes.

For someone considering working with TPC, what advice would you give them?

• First and foremost, establish uniform lines of communication to create a professional partnership.
• Establish defined response times upfront in order to understand both party's realistic expectations.

The greatest compliment we can receive is the willing endorsement of our clients. If you’d like to learn more about how we can help you take the stress out of your HR, implement proven systems to make the entire HR process more seamless, and be there to help you navigate a rapidly changing world, give us a call. We’ll simply have a conversation, listen and ask questions, and let you know how we might be able to help.